The “In Our Experience” case studies are presented for educational purposes only and are not intended as legal advice. Readers should consult qualified legal counsel to address specific legal issues.

The experience of others is often the best teacher. In medicine, as in life, we often learn the most from the insights of those who have ‘been there’. That’s why case studies are the training tool of choice.

Our claim files are packed with scenarios to avoid and lessons to learn. The case studies below all come from real claims that we’ve seen and defended (though some facts have been altered to protect the confidentiality of the parties). Each case study is presented in a brief, simple format that concludes with practical “learning points” that nearly every practice can relate to.

Policyholders and staff alike are invited to learn from our experiences.